IT & Communications Consultants
Streamline your business operations with communication technologies designed to meet your strategic goals.
Communication Systems International, Inc. (CSI) has been a trusted advisor for businesses looking to procure, deploy, and manage IT vendor solutions for over 30 years. As your trusted IT and telecom advocate, we speak the language of telecom and can help your business strategize, source, and implement the best solution for your business.
Eliminate the struggles of procuring, deploying, and managing IT vendor solutions while saving time and money.
After understanding your business goals, we help design solutions to meet your current and future needs, leveraging our telecom and technology partners to find the best solution for each company's unique requirements. Focus on your core business while CSI serves as an advocate for your business — matching you with the best vendor solutions and eliminating the risks of overspending.
CSI's project management team will ensure your project stays on track and you are provided consistent communication and status updates to avoid a large commitment of your company's staff and resources. Not only do we stay involved from procurement of the best solution to implementation, we have a fully staffed customer support team ready to assist with the day-to-day management of these services.
Working with CSI has been such a pleasure. They take the time to understand our business needs and always direct us on the correct path. Our company has faced a few crises and without any hesitation, CSI was there to help. Their support team goes above and beyond expectations. I would recommend them to anyone who needs professional assistance. In the four years, I have worked with them, they have not let me down!
Tyler Richter, Systems Administrator
WIGWAM in Sheboygan, WI
CSI has been a solid partner since day one. Whether it's recommending new services, deciphering complicated billing situations, or being my liaison to provider support, CSI always has my back.
Doug Barrett, Corporate IT Manager
Pomp's Tire Service, Inc. in Eau Claire, WI
We have used CSI since 2014, and I recommend them to all of my peers. Shaun is amazing. They are quick with accurate answers. They have helped us through two WAN migrations and countless renewals. Most importantly, they advocate for us. They are the buffer I need between my sanity and all-of the national carriers out there.
Kevin Dunn, Network Manager
Marathon Cheese Corp. in Marathon City, WI
Working with CSI is an example of how you'd want every partnership to work. Shaun and his team provide insight, direction, and support whenever needed and are always willing to jump in and help however they can. They are advocates for us and help ensure we are getting what we need at a fair price.
Erik LeMay, Chief Information Officer
Charter Bank in Eau Claire, WI
I have worked with Pete Nichols and the CSI team for many years. The guidance that Pete provides has helped our team make value-driven decisions, reduce expenses, and bring stability to our organization. I trust Pete and his team to help position us for success now and in the future. CSI has exceeded our expectations. I recommend that you consider CSI for your next project.
Shay Santos, President/CEO
Dane County Credit Union in Madison, WI
Forte Bank has used CSI to manage contracts with multiple vendors for 20+ years. CSI explains options in layman's terms and helps us do what is best for the bank. The bank ventured away from CSI once because a vendor pitched an upgrade and made the process sound seamless. Six months later after several delays, equipment swap-outs, and drops in communication, we were kicking ourselves for not going to CSI directly for the upgrade.
Laurie Hilger, Vice President and CFO
Forte Bank in Hartford, WI
Pierce County has used CSI for over 20 years as our agent for anything related to AT&T. CSI handles our line orders, disconnects, contracts, and billing disputes. We have always been made whole regarding billing disputes due to CSI's efforts on our behalf. I would highly recommend using CSI as your AT&T agent. They are well versed in the AT&T processes and promptly assists with all requests.
Janet Huppert, Director of IS
Pierce County in Ellsworth, WI
We started working with CSI over 20 years ago. Having CSI work directly with ATT saved us time and I am sure much frustration. CSI's understanding of communication services played a major role in the success of the many projects over the years. Now, we will be using CSI to move our current phone system into the cloud. If you are looking for help with your communications needs, I highly recommend CSI.
Tom Pechacek, Senior Vice President and COO
First National Bank in River Falls, WI
TOP 10 BENEFITS of working with a Supplier-Neutral IT Solution Provider
Are you considering a migration to the cloud or an integrated telecom/data solution? Here are ten reasons you should partner with a supplier-neutral IT Solution Provider, rather than going direct-to-carrier.
Gain access to unlimited supplier options.
We will recommend the optimum telecom and cloud providers based upon your specific objectives and their strengths.
Secure a single point of contact.
Get one "throat to choke", meaning less finger-pointing and fewer headaches. When you've got a question or issue, you just call us.
Obtain personalized strategy.
Benefit from the experience of experts who live and breathe telecom and cloud integrations to construct the perfect plan for your company.
Eliminate the salespeople.
Going supplier-direct often means dealing with a one-track minded sales rep. As an IT Solution Provider, we have no quotas to fill, so our recommendations are unbiased.
Develop a relationship.
Carrier sales reps frequently jump companies, while IT Solution Providers are vested in their own businesses. With CSI, there are no more turnover hassles.
Gain a trusted advisor.
We act as an extension of your team, guiding you with recommendations tailored specifically to your company's goals.
Acquire greater leverage.
Our strong relationships with the cloud suppliers and telco carriers comes in handy when negotiating contracts or resolving service issues.
Recover lost hours.
Task us with your integration and regain all the hours you would have spent strategizing, vetting providers, and negotiating contracts.
Focus on what you do best.
You are much more effective at what you already do. Adding another expert to your team will increase your peace of mind.
Stay current on technology.
We are up-to-date on the evolving cloud and telecom technologies, so you can leverage solutions that increase efficiency and productivity.
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